1. Introduction

CoreLine (Pvt) LTD., operating as Sportswear Factory Direct ("we", "us", or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit https://sportswearfactorydirect.com/ and utilize our custom manufacturing services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products.

• Contact Information: Full name, email address, phone number, and physical shipping/billing address.
• Order and Quote Details: Product categories of interest, order quantities, message details, and custom design files (PDF, JPG, PNG).
• Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our site, primarily through cookies and standard analytics tools.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• Fulfillment: To process your inquiries, generate accurate manufacturing quotes, and execute bulk production and sampling.
• Communication: To contact you regarding your order status, design approvals, shipping updates, and customer support.
• Service Improvement: To analyze website usage and improve our digital storefront and manufacturing offerings.

4. Intellectual Property Protection

The proprietary tech packs, CAD files, and design files you upload to our servers are treated with strict confidentiality. We do not share, sell, or distribute your brand's unique designs to third parties or other clients, except as strictly necessary for the manufacturing process (e.g., providing files to our in-house cutting and sublimation teams).

5. How We Share Your Information

We only share your information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party vendors who perform services for us on our behalf, such as global shipping carriers (e.g., DHL, FedEx), payment processors, and email hosting services.
• Legal Compliance: We may disclose your information if legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the internet can be guaranteed to be 100% secure. You upload data and files to our platform at your own risk.

7. Cookies and Tracking

Our website uses standard cookies to enhance user experience and analyze site traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

8. Your Privacy Rights

Depending on your geographical location (such as the EU/UK under GDPR or certain US states under CCPA), you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request a review, update, or deletion of your personal information, please contact us at the email provided below.

9. Contact Us

If you have questions or comments about this Privacy Policy or our data practices, you may contact us at: